Delivery and shipment policy

Products purchased in store

Our delivery team consists of attentive experts who ensure home delivery of your most fragile or heavy objects, anywhere in the province of Quebec. They can also install your products, for that perfect and precise touch. Charges may apply, depending on the distance and work to be undertaken.

Online purchased products delivery

  • All orders are prepared and shipped Monday to Friday, between 8a.m. and 4 p.m. (EST)
  • Orders placed on weekends and statutory holidays are processed the following business day.
  • Delivery to PO boxes is not available given the restrictions imposed by the expeditor.
Shipments are delivered by FedEx, UPS, Canada Post, S.O.S. Courrier and our own trucks.

DELIVERY AVAILABILITY AND TIMES – ONLINE PURCHASES

You can check the availability of the desired product(s) directly on the web site. Certain products are only available in store. Due to inventory variations, it may happen that the desired item is out of stock, we will contact you with more information. If the product(s) are available, they are ready to be shipped within 24 hours (on business days). It may take up to 7 business days to ship your order if the product(s) must come from another store.
 
For more assistance, contact our customer service by phone at 1-888-909-2998 or by email at ecom@veronneau.com.
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