Shipping Policy

Shipping for Products Ordered Online

- Orders are processed and shipped Monday through Friday from 8:00AM to 4:00PM.
- Orders placed on weekends and holidays will be processed the next business day. 
- Delivery is not available to PO Box addresses
- For orders over $100, the shipping and billing addresses must be the same. 

Our main shipping carriers are: FedEx, Canpas, UPS, Canada Post or SOS Courrier. 

SHIPPING FEES

A flat fee is $9.95* is charged to orders under $100
Shipping is free* for orders over $100 before taxes. 
Free shipping for all gift card purchases.


*Additional fees may be applicable for all fragile and/or oversized items that require specific shipping carriers, or if products are on sale. Shipping fees are subject to change depending on shipping address. A member of our ecommerce team will contact you prior to charging any additional fees.

*Shipping is free for orders of 100$+ placed online only. Additional fees may be applicable or all other purchases, whether with a designer or other associate, which require assistance.

For assistance, please get in touch with customer service at 1.888.909.2998 or by email at ecom@veronneau.com 

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